NCD offers association based dental plans in most states. Find available plans in your area by using our Shop Plans tool on the home page!
NCD dental plans are PPO plans, allowing you to receive coverage from your preferred provider! You may experience a higher
Out-of-Pocket if utilizing an out-of-network provider, as they are not subject to our Contracted Rates. Find available plans
by using our Shop Plans tool on the home page!
NCD offers individual vision plans in most states. Find available plans in your area by using our Shop Plans tool on the home page!
Sign into your Member Portal to find out what plan you have and the services it covers.
Through the Member Portal, you can verify benefits, download ID cards, review product information, update
your payment method, and more!
You are able to view your remaining and expended benefits by visiting your Dental Claims Portal
The Username is your Member ID number, and the password is your Date of Birth in long form (XX/XX/XXXX). Do not
include the slashes when you are entering this information.
You can utilize our Dental Provider locator by clicking the ‘Locate a Provider’ button in the
top-right corner of the home page. By using this link, you can search by zipcode for both general practitioners
and specialists, or even search by a specific dentist’s name!
To locate in-network vision providers within your area, please visit https://www.vsp.com/. VSP’s
Provider Locator will also identify which facilities are part of the Premier Program, allowing you to save an additional
$20-$40 on featured frame brands!
When you use an in-network provider, the provider will file the claim for you. When you use an
out-of-network provider, you may have to file the claim yourself. If you do need to submit a claim yourself, the
ADA Claim Form is available to download through your Dental Claims Portal. The Claims Address for your plan is
located on the back of your ID Card.
Upon enrollment, you should receive an email titled ‘Welcome Letter’, containing your member ID
number. If you are unable to locate this information, ensure that you have checked your spam and junk-mail folders.
Otherwise, please contact our Member Care department at (800) 979-8266, so that we may provide you with your member
You may send us a request for a new ID card through your member portal! You will also find temporary
ID cards in the portal, ready to be used while waiting for the physical copy to arrive!
Please note that NCV utilizes the well-known VSP network. As such, Vision ID cards are exclusively electronic.
Our experienced Member Care Advisors are more than happy to assist with benefit inquiries and
service questions! You can contact our Member Care Department directly by calling (800) 979-8266.
The claims payor for our NCD dental plans is Merchants Benefit Administration (MBA). For assistance
with Dental Claims, please contact the claims payor, Merchants Benefit Administration at (480) 776-5041.
For Vision Claims, please contact the claims payor, VSP at (800) 877-7195
Upon enrollment, you should receive an email titled ‘Welcome Letter’, containing your log-in
credentials. If you have access to your member ID number, you can update your username and password through the
‘Need to register’ button in the Member Portal.
If you do not remember your log-in credentials and do not have access to your member ID or
Welcome Letter, we can assist with changing your Username and Password over the phone! You can contact our Member
Care department by calling (800) 979-8266.
In order to add a dependent to your plan, the insurance company requires proof of a Qualifying Life
Event. These are any major life changing events that provide documentation, such as the loss of existing coverage,
loss of coverage with employer, becoming a U.S. Citizen, Marriage Certificates, Birth Certificates, and more. Please
contact our Member Care department for assistance in adding dependents! (800) 979-8266
There are several numbers listed on the NCD ID cards, including our Member Care Department,
Claims Line, and Provider Faxback Service. For direct assistance with your plan, please contact our Member Care
department! (800) 979-8266
As our company has grown, we have made changes to our plan identifiers and billing processors in
order to increase our recognizability amongst our members. Whenever you see the ‘NCD’ tag, you can be confident
that we are standing-by, ready to assist!
We understand that this is a difficult time for all, and are happy to assist in finding solutions
that best fit the needs of our members. We offer payment deferrals for up to 60 days to help ease the burden
experienced when unexpected expenses occur. Please contact our Member Care department for assistance with making
a billing arrangement! (800) 979-8266
We value each of our members and strive to provide the best service available. We understand
that circumstances can change. If you wish to end your services, please contact our Member Care department. We
will ensure that your account is properly closed, and provide you with a cancellation letter for your records.
When enrolling in a NCD dental plan, you automatically become a member of the National Small
Business Association (NSBA). NSBA offers benefits such as medical bill negotiation, as well as discounted hearing
products through EPIC Hearing Healthcare and discounted vision services through Outlook Vision. Your NSBA
membership also provides you with discounts to your favorite restaurants, hotels, events, and retailers!
Visit https://nsba.net/ for more information!